Returns & Exchanges
At Atari, we want you to be completely satisfied with your gaming hardware and software. If your purchase doesn't meet your expectations, you can return most items in their original packaging within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to begin the process.
Prepare the Package
Securely pack the item in its original box, ensuring all controllers, cables, and manuals are included to avoid restocking fees.
Ship the Item
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the hardware, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing